Active and In Touch Frome
Our volunteers visit, help and befriend people who have become isolated or out of touch with the community around them.
We can offer ongoing befriending support to anyone who feels isolated or lonely in Frome and the surrounding villages.
The people Active and In Touch support have become isolated and lonely through the circumstances that life has thrown at them, maybe caring for a partner for years, moving to a new area, or just not feeling confident to try new things alone. With the help of our volunteer befrienders we can make a real difference. Our volunteers meet people and spend time with them, find out their needs and interests, and help them to find their own place in the community.
Active and In Touch is supported by Frome Town Council and local businesses such as hairdressers and opticians, and medical staff, who can help pass information on to those who need it, and feeds into the wealth of activities that Frome has to offer such as the Mendip Health Walks, Active Living clubs, and special interest groups.
Active and In Touch is a stepping stone out of isolation.
You may feel you could do with some support or perhaps you may know someone who we might be able to help. If so please just give us a call.
Your first visit from us
At our first meeting I will chat to you about what your needs, interests and circumstances are. This will help me to see how best we can support you.
Meeting your volunteer befriender
I will then arrange a second visit to see you and introduce you to the volunteer that is best able, and available to help you.
Together we can then talk about your needs and interests, and it will be an opportunity for you to ask us any questions you might have as well as what specific help you would like.
Over time, a member’s needs may change, and a review of the help we provide will take place.
Respect, dignity and safety
All our volunteers are fully trained. At their induction they are made aware of the need to dress appropriately and to treat people with respect and dignity, and that listening is of the utmost importance.
We have helped so many people in so many different ways. Currently, our youngest member is 30 and our oldest is 96.
For instance, with one very anxious lady it was about building up her confidence and, by gently taking her along to different activities, she now feels much less anxious and even comes along to the Active Tuesday group on her own.
When I was a volunteer, I began by taking an elderly gentleman who had only just moved to the area to the local lunch club; something he would not have felt comfortable to do on his own. Here he met new friends and after a few months he was very happy to just go on his own.
As you can see, the ethos behind the project is not complex, but when we simply extend the hand of friendship to those in need we really can change lives.